Client Human Resources Business Partner II
About The Position
ADP is hiring a Human Resources Consultant in El Paso, Texas. In this hybrid role, working three days in the office and two days remotely, you will serve as a trusted HR advisor to ADP’s largest clients. You will use your HR experience, ADP product expertise, and consulting skills to address clients’ business challenges and support complex products and technologies. The role emphasizes building trusted client and internal relationships, delivering clear communication, and providing solutions that support client satisfaction. You will research, troubleshoot, and resolve client issues independently, while also proactively providing information, best practices, and training on ADP solutions. You will manage priorities and follow-up across varied client needs, recommend solutions to clients and ADP leadership, and share knowledge with less experienced Consultants and Specialists. ADP describes a collaborative, inclusive work culture with training, development, mentorship, and career progression opportunities.
Requirements
- At least 3–5 years of professional consulting experience or equivalent experience as a practitioner in a systems-related organization.
- At least 3–5 years of experience in a customer service or human resources environment, with a proven ability to produce positive results.
- Comfort building relationships with external clients and internal partners.
- Clear, professional communication skills over the phone and in writing.
- Ability to manage priorities, multitask, adapt to changing direction, and follow up promptly.
- A college degree is not required; relevant experience or military experience may be considered.
Nice To Haves
- HR certification, or willingness to pursue one during the first year.
Responsibilities
- Research, troubleshoot, and resolve client problems involving complex products and technologies.
- Work independently to identify solutions, taking a broad perspective on client issues.
- Proactively provide clients with information, best practices, and training on ADP solutions.
- Communicate with clients using interpersonal skills, HR knowledge, and ADP product expertise to resolve issues and meet or exceed expectations.
- Set priorities, organize work, multitask, adapt to changing needs, and provide prompt follow-up.
- Interpret internal and external business issues and recommend solutions and best practices to ADP leadership and clients.
- Share knowledge and best practices with less experienced Consultants and Specialists.
Benefits
- Best-in-class benefits begin on Day 1.
- Ongoing training, development, and mentorship opportunities.
- Company-paid time off for volunteering.
- Business Resource Groups for connecting with networks and allies.
- Career progression opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
