Client Director- North Central

Nexthink•Minneapolis, IL

1d•Hybrid

About The Position

The Client Director owns Nexthink’s most important and complex enterprise relationships and serves as the executive face of the company for a defined portfolio of marquee accounts. The role drives renewals, expands platform adoption, and builds multi-threaded, C-suite-level relationships that support customer loyalty and revenue growth. The Client Director connects Nexthink’s capabilities to customers’ priorities, including reducing IT costs, improving employee productivity, and protecting the digital workplace at scale. The position develops strategic account plans, guides customers toward measurable value, leads worldwide account development, and coordinates internal resources across functions and geographies. The Client Director is accountable for the commercial health of their portfolio, including licenses, renewals, and professional services.

Requirements

10+ years of enterprise technology sales or account leadership experience, with a track record of consistently exceeding multi-million-dollar revenue targets.
At least 2 years in a Client Director, Strategic Account Executive, or equivalent role managing and growing large, complex enterprise accounts.
Direct experience in IT Service Management, IT Operations Management, Digital Employee Experience, or adjacent enterprise software categories.
Demonstrated success engaging and influencing executive stakeholders, including CIOs, CHROs, and other C-suite leaders.

Nice To Haves

Ability to develop a three-year account vision while also closing quarterly business.
Disciplined pipeline management, rigorous qualification, and focus on appropriate opportunities.
Strong relationship-building skills and a reputation for following through on commitments.
Intellectual curiosity, fast learning, and adaptability in a fast-moving market.
Ability to lead virtual teams through influence rather than formal authority.
Combination of seller drive and trusted-advisor credibility.

Responsibilities

Build and deepen multi-level relationships in assigned accounts, from IT and service desk teams through CIOs and other C-suite executives.
Develop and execute strategic account plans to drive license expansion, professional services adoption, and successful renewals.
Set the commercial direction for the account portfolio and remain accountable for its results.
Partner with clients to create outcomes-driven roadmaps that align Nexthink’s platform with their business priorities and help them realize measurable value.
Orchestrate internal Nexthink resources across functions and geographies to deliver a strong client experience; lead strategy and hold contributors accountable to customer success.
Manage worldwide deployment and development of assigned accounts, coordinating resources across regions for consistent, high-impact engagement.
Own the book of business and achieve targets for licenses, renewals, and professional services, with accountability for the portfolio’s commercial health.

Benefits

US company benefits covering health, dental, and vision insurance, plus access to life insurance, long-term disability, and accidental death/personal loss coverage.
Flexible hours.
Unlimited paid time off, in addition to 15 days of holidays.
11 company-paid holidays.
Three additional paid days for volunteering.
Hybrid work model with structured onboarding.
Free access to professional training platforms.
Up to 16 weeks of paid leave for birthing parents or primary caregivers and 6 weeks for secondary caregivers.
401(k) plan with up to 4% company matching contributions and immediate vesting.
Referral bonuses for successful hires after three months of continuous employment.
Base salary of $180,000–$216,000 gross per year, with total on-target earnings of $300,000–$360,000 and additional commission opportunity above that range.