Client Director- North Central

Nexthink•Minneapolis, MN

2d•$180,000 - $216,000•Hybrid

About The Position

Nexthink is hiring a Client Director to lead its most important and complex enterprise relationships across a defined portfolio of marquee accounts. The role serves as Nexthink’s executive face to clients, driving renewals, expanding platform adoption, and developing multi-threaded relationships with C-suite stakeholders. The Client Director connects Nexthink’s capabilities to customer priorities such as reducing IT costs, improving employee productivity, and protecting the digital workplace at scale. The position owns strategic account planning and commercial outcomes across licenses, renewals, and professional services. It partners with clients to develop outcomes-driven roadmaps, leads virtual internal teams across functions and geographies, and coordinates worldwide account deployment and development. The role is accountable for the commercial health and growth of its portfolio. The listed base salary is $180,000–$216,000 gross per year, with total on-target earnings of $300,000–$360,000 and additional commission opportunity above that range. The posting also lists a separate compensation line of USD 140,000–176,000 yearly.

Requirements

10+ years of enterprise technology sales or account leadership experience, with a record of consistently exceeding multi-million-dollar revenue targets.
At least 2 years in a Client Director, Strategic Account Executive, or equivalent role managing and growing large, complex enterprise accounts.
Direct experience in IT Service Management, IT Operations Management, Digital Employee Experience, or adjacent enterprise software categories.
Demonstrated ability to engage and influence executive stakeholders, including CIOs, CHROs, and other C-suite leaders.
Ability to build strategic account visions while executing near-term sales goals.
Experience managing disciplined pipelines, qualifying opportunities rigorously, and prioritizing appropriate opportunities.
Strong relationship-building skills and a record of following through on commitments.
Ability to learn quickly and adapt to a fast-moving market.
Ability to lead virtual teams through influence rather than formal authority.

Responsibilities

Build and deepen multi-level relationships within assigned accounts, from IT and service desk teams to CIOs and other C-suite leaders.
Develop and execute strategic account plans that drive license expansion, professional services adoption, and renewals.
Set the commercial direction for the assigned portfolio and deliver account results.
Partner with clients to create outcomes-driven roadmaps aligned with their business priorities and help them realize measurable value.
Coordinate internal Nexthink resources across functions and geographies to deliver a strong client experience and support customer success.
Manage worldwide deployment and development of assigned accounts, coordinating resources across regions.
Own the financial performance of the portfolio and achieve targets across licenses, renewals, and professional services.

Benefits

Company-covered health insurance, dental insurance, and vision insurance for US employees.
Access to life insurance, long-term disability, and accidental death/personal loss coverage.
Flexible hours.
Unlimited paid time off, in addition to 15 days of holidays as stated in the benefits section.
11 company-paid holidays.
Three extra days for volunteering.
Hybrid work model with structured onboarding.
Free access to professional training platforms.
Up to 16 weeks of paid leave for birthing parents or primary caregivers and 6 weeks for secondary caregivers.
401(k) plan with up to 4% company matching contributions and immediate vesting.
Bonuses for referring successful hires after three months of continuous employment.
Commission or performance bonus plan may be included in total rewards compensation.