Client Coordinator

Axcess Healthcare Services • Spartanburg, SC

1d

About The Position

The Client Coordinator works closely with clients, employees, and the team to provide an exceptional client experience and help ensure clients receive the best services possible. The role serves as the direct line of contact for a group of clients, their families, and their employees, using company-provided training and tools. Axcess Home Care emphasizes a friendly, positive attitude, personalized care, and putting clients and employees first.

Requirements

• Proven exceptional customer service.
• Poise and patience when dealing with customers.
• Team-player attitude and willingness to help other team members succeed.
• Motivation to meet and/or exceed case management targets or metrics.
• Excellent written and verbal skills.
• Proficient computer and phone knowledge.

Nice To Haves

• Bilingual in Spanish or another language.

Responsibilities

• Oversee and coordinate time worked by field employees, ensuring they follow state policies while delivering care.
• Analyze data to maximize employee and client hours worked.
• Balance multiple situations at once and turn negative situations into positive ones.
• Relay information from clients and employees to the relevant department within the company.

Benefits

• Competitive pay.
• Benefits.
• Ongoing learning and growth opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed