Client Coordinator

Brown & Brown Insurance • Maitland, FL

6d

About The Position

Brown & Brown is seeking a Client Coordinator to join its team in Maitland, Florida. The role supports the team in servicing new and existing accounts under the direction of a Client Account Manager (CAM). The position involves processing insurance documentation and account transactions, monitoring account activity, and assisting with renewals, claims, audits, and reporting.

Requirements

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Organizational and prioritizing skills.
• Professional demeanor and positive attitude.
• Proficiency with technology, computers, Microsoft Suite, and related software.
• Strong ability to multitask and manage multiple projects and communities.
• Obtain a 4-40 Customer Service Representative License or 2-20 Property and Casualty License within 60 days.

Nice To Haves

• 1–3 years of insurance experience.
• Working knowledge of AMS360 and ImageRight.

Responsibilities

• Issue certificates of insurance and evidence of property insurance as required under the direction of the CAM.
• Run Motor Vehicle Reports as required under the direction of the CAM.
• Monitor cancellations and keep the CAM apprised of status.
• File claims with carriers.
• Process builders’ risk new starts and monthly reports.
• Process endorsements, including change requests, suspense, invoicing, and mailing.
• Send out and track FCCAPP applications for renewals when needed.
• Process audits, including invoicing and mailing them to the insured, at the direction of the CAM.
• Assist with renewals by ordering loss runs, monitoring their receipt, preparing Loss Summaries for marketing submissions, and providing Loss Updates to the CAM and agent as requested.
• Assist with renewals by gathering information, updating applications, and processing bond renewals, including invoicing and mailing when required.

Benefits

• Medical/Rx, dental, vision, life, and disability insurance.
• Employee Stock Purchase Plan (ESPP).
• 401(k).
• Student loan assistance.
• Tuition reimbursement.
• Free mental health and enhanced advocacy services.
• Paid time off and holidays.
• Preferred partner discounts.
• Additional benefits may be available; enrollment waiting periods or eligibility criteria may apply, and offerings may vary by subsidiary or location.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED