Client Care Worker
About The Position
Within program and agency procedures, the Client Care Worker functions as a key member of the operations team, meeting the needs of program clients and promoting their participation in services leading to successful graduation to independent living. The role involves engaging clients in services, protecting client rights, promoting client and co-worker safety, transporting clients to appointments, and ensuring clients adhere to program rules and activities. Crossroads Residence is a community residence that has operated since 1991 and houses single males recovering from alcoholism and substance abuse. The position is located in New Rochelle, New York.
Requirements
- High school diploma or GED.
- One year of relevant experience.
Responsibilities
- Oversee client participation in daily program activities, monitor observance of clients’ rights, and monitor adherence to program rules and routines.
- Accept new clients in the electronic records database.
- Issue meal cards, mail, medication, lockers, and toiletries.
- Make scheduled rounds of assigned areas to safeguard clients and property and promote appropriate behavior.
- Provide optimal customer service.
- Provide emergency response, including crisis management, first aid, CPR, and fire response, as needed.
- Promptly report violations of client rights, incidents involving client non-compliance with rules and regulations, and criminal activity to the Operations Manager.
- Complete Incident Reports as outlined by the Program Manual and funder guidelines.
- Transport clients to appointments.
- Engage clients in services and promote client and co-worker safety.
Benefits
- Medical, dental, and vision coverage
- Prescription coverage
- Life insurance
- Retirement plan
- Tuition reimbursement
- Paid time off, including a paid birthday holiday
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
