Client Care Coordinator

Interim HealthCare of Lexington, MA•Lexington, MA

44d•$63,500 - $67,500•Onsite

About The Position

Step into a client service role that’s fit for advancement. As a CSR for Interim HealthCare®, you’ll join an established company in a booming industry that is invested in the growth and development of their employees. Founded in 1966, Interim HealthCare is the nation’s first home care company and a leading employer of Client Care Coordinator,. Operating through 300+ offices, our commitment to you is expressed through a family-oriented culture that values and appreciates home care professionals, and a passion to put patients first. Join a nationwide network of CSRs who are making a positive impact in the lives of others through the meaningful work they do. Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Requirements

Bachelor's degree and above
Minimum of 2 years of experience in healthcare or one year of Home Care Case Management experience
Understanding of state and federal home care standards and regulations
Excellent oral and written communication skills with non-clinical staff
Strong organizational skills, attention to detail and computer applications proficiency

Responsibilities

Assist our Client Service Supervisor in ensuring compliance with quality and operational standards
Schedule staff and improve the process of client/patient scheduling for home care services
Document job orders, receive referrals and assist with staffing orders
Manage employee files, verify credentials and certifications, conduct background checks
Verify client insurance, manage authorizations, and assist with office functions