Client Care Coordinator

HELP USA•New York, NY
•Onsite

About The Position

The Client Care Coordinator works at a shelter for families with children experiencing homelessness, helping families in crisis address mental health, domestic violence, and substance abuse concerns. The role includes working with children who have experienced trauma or may have special needs, strengthening family capabilities, completing psychosocial assessments, and participating in a multidisciplinary team approach to support positive outcomes. The position also provides supervised clinical hours to help advance the employee’s career.

Requirements

  • Current LMSW or LMHC license.
  • Compassion and respect for parents and children experiencing homelessness.
  • Knowledge of child and adolescent development, emotional and behavioral health, mental health, parent-child relationships, family dynamics, and diagnostic classification.

Nice To Haves

  • Bilingual in English and Spanish.

Responsibilities

  • Provide counseling support to families experiencing mental health, domestic violence, and substance abuse challenges.
  • Work with children who have experienced trauma and may have other special needs.
  • Fortify the strengths of each family.
  • Complete psychosocial assessments.
  • Participate in a multidisciplinary team approach to service to support positive outcomes for families.

Benefits

  • Health insurance through Cigna, including dental and vision, with an option covering the entire family with minimal employee contribution.
  • Generous paid time off.
  • 401(k) with a company contribution, even if the employee does not contribute.
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