Client Care Coordinator

Boca Recovery Center•Huntington, IN

4d•Onsite

About The Position

Boca Recovery Center is seeking a dedicated and compassionate Client Care Coordinator to support clients throughout their treatment journey and help ensure a successful transition into aftercare services. The role manages client care from admission through discharge, with an emphasis on aftercare planning, client engagement, group facilitation, and coordination with outreach, clinical, operations, and alumni teams. It also supports AMA prevention and case management tasks, including FMLA and short-term disability processes. The position is on site in Huntington, Indiana, Monday through Friday, 9 a.m. to 5 p.m., within the Boca Health Marketing department, and reports to the National Director of Strategic Development. Compensation is competitive based on education and experience.

Requirements

Associate’s degree in Psychology, Social Work, Counseling, or a related field.
1–2 years of experience in a behavioral health or substance use treatment setting.
Strong interpersonal, communication, and documentation skills.
Ability to work independently and collaboratively within a multidisciplinary team.
Knowledge of community resources and the treatment continuum.

Nice To Haves

Familiarity with aftercare planning, FMLA and disability documentation, and case management.
Experience using Electronic Health Records (EHR).
Group facilitation experience.

Responsibilities

Develop individualized aftercare plans with clients, families, and clinical staff.
Arrange referrals and placements into outpatient programs, sober living, and recovery housing.
Document and communicate discharge planning details to the treatment team and referral sources.
Help clients address legal, family, and logistical barriers to treatment and recovery.
Participate in AMA prevention efforts by providing motivational support and involving family or other support systems.
Maintain supportive communication with clients during treatment and facilitate post-discharge transitions.
Lead group sessions on relapse prevention, life skills, recovery maintenance, and aftercare education.
Encourage group participation and provide resources that support continued care and long-term recovery.
Assist clients with FMLA, short-term disability, and related medical leave documentation.
Coordinate with employers, EAPs, and insurance providers to support continuity of care.
Assist with housing, transportation, and employment resources during discharge planning.
Coordinate care between Clinical, Outreach, Alumni, and operational teams.
Participate in interdisciplinary team meetings and case conferences.
Maintain accurate and timely documentation in the Electronic Health Records system.