Client Care Coordinator - Full Time OVERNIGHT - FLOAT, OC, CA

Quadrant Health Group • Costa Mesa, CA

12d • $26 - $35 • Hybrid

About The Position

Join our dynamic team in Orange County! Our substance abuse facility is a proud member of the Quadrant Health Group, is seeking a passionate and skilled FULL TIME OVERNIGHT (FLOAT) Client Care Coordinator to join our growing team in a few of our Southern California locations. As a Client Care Coordinator with a nursing focus, you will play a crucial role in ensuring the well-being and satisfaction of our clients.

Requirements

• LVN, CCMA, EMT, or CNA certification/license (required based on role).
• SUDRC or RADTI certification required.
• CPR/BLS certification (required or must be obtained before hire).
• Experience in handling and monitoring medications, including controlled substances.
• Current CPR and First Aid Certification.
• Successful completion of Pre-Employment Requirements including, a criminal background clearance, drug testing, and health screening, is mandatory prior to employment.
• Strong knowledge of nursing principles, medication administration, and detox protocols.
• Ability to conduct and interpret COWS and CIWA assessments for substance withdrawal.
• Understanding of state and federal healthcare regulations, especially in a residential treatment setting.
• Knowledge of infection control protocols, HIPAA, and patient confidentiality requirements.
• Excellent communication and interpersonal skills to interact with clients, families, and healthcare providers.
• Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality.
• Proficiency in basic computer skills and electronic health records (EHR) systems.
• Ability to work effectively in a fast-paced environment.
• Ability to communicate and collaborate effectively with co-workers, clinical staff, and administration to deliver high-quality care.
• Strong attention to detail and ability to work in a fast-paced environment.

Nice To Haves

• Minimum 6 months of experience in a detox, behavioral health, or residential treatment setting (preferred).
• Experience with COWS and CIWA assessments (preferred but not required).
• Previous experience in a clinical or healthcare setting preferred.

Responsibilities

• Conduct nursing assessments upon client admission and complete intake consents.
• Perform ongoing health assessments, including vital signs and behavioral observations.
• Monitor and document client health status, ensuring accurate and thorough reporting.
• Conduct COWS and CIWA assessments as required during detox and throughout treatment.
• Oversee self-administration of medication and ensure proper documentation.
• Monitor medication compliance, conducting counts at least three times per week.
• Maintain accurate Centrally Stored Medication Logs both in hardcopy and EMR.
• Accept and transcribe physician phone orders, ensuring accuracy and compliance.
• Communicate directly with pharmacies and physicians regarding medication orders.
• Ensure proper medication destruction and disposal as needed.
• Collect and supervise urinalysis (U/A) and blood alcohol concentration (BAC) samples, ensuring accurate reporting and disposal.
• Perform and document routine tuberculosis (TB) tests as required.
• Conduct audits of nursing documentation and ensure compliance with policies and procedures.
• Provide detailed shift reports to maintain continuity of care.
• Ability to work 1-2 shifts per location a week. (Locations in Mission Viejo, Costa Mesa, and Laguna Beach)
• Perform patient rounds every 30 minutes to ensure client safety.
• Monitor and itemize OTC medications and medical supplies, notifying management when reordering is necessary.
• Maintain cleanliness and organization of medical stations and common facility areas.
• Assist with household upkeep, including laundry, bathroom restocking, and food handling, ensuring a clean and safe environment for all clients.
• Work closely with interdisciplinary teams, including clinical staff and management, to ensure high standards of care.
• Notify prescribers and management of any behavioral or health status changes.
• Assist with pharmacy, medical store, and facility supply runs as needed.
• Maintain compliance with all applicable regulations and ethical standards.
• Participate in team meetings and training sessions as needed.

Benefits

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including medical, dental, and vision insurance.
• Paid time off, sick time and holidays.
• Opportunities for professional development and growth.
• A supportive and collaborative work environment.
• A chance to make a meaningful impact on the lives of our clients.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree