Client Care Coordinator Supervisor

HELP USA • New York, NY

16d • Onsite

About The Position

HELP USA is seeking a dynamic, creative, and flexible LCSW to work with young, single mothers and children under age five at the DHS-funded Hamilton Hotel family shelter in Manhattan. The supervisor leads a team of social workers supporting families through domestic violence and mental health counseling, services for children with special needs, mother-child bonding support, and the development of projects and groups. The role requires strong engagement skills, leading by example, and providing supervision to LMSWs pursuing LCSW certification. As needed, the supervisor may also serve as a Client Care Coordinator, coordinating services for an assigned client caseload.

Requirements

• Current registration as an LCSW.
• Strong supervisory skills.
• Compassion and respect for parents and children experiencing homelessness.
• Creativity and experience with group skills.

Responsibilities

• Lead a team of social workers serving families at a DHS-funded family shelter.
• Support work involving domestic violence and mental health counseling, children with special needs, mother-child bonding, and projects and groups.
• Provide supervision to LMSWs seeking LCSW certification.
• Lead by example and serve as a role model.
• As needed, coordinate services for an assigned caseload of clients as a Client Care Coordinator.

Benefits

• Health insurance through Cigna, including dental and vision, with an option covering the entire family with minimal employee contribution.
• Generous paid time off.
• 401(k) with a company contribution, even if the employee does not contribute.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed