Client Associate

Wells Fargo • Sarasota, FL

1d • Onsite

About The Position

Wells Fargo is seeking a Client Associate in Wealth and Investment Management as part of Wells Fargo Advisors. The role supports the Profit Formula Financial Advisory team and its clients by providing account information and quotes, entering Financial Advisory-approved security tickets, and completing administrative and operational work. The associate handles calls and inquiries, researches reports and account issues, maintains regulatory files and client relationship records, and interacts with internal and external customers. The role receives direction from a supervisor and the Financial Advisory functional area, escalating non-routine questions. Specific compliance policies may apply to outside activities and personal investing. The role is subject to FINRA background screening and ongoing regulatory obligations, and is not eligible for visa sponsorship. The position is located at 1605 Main St, Sarasota, Florida.

Requirements

• At least 1 year of Brokerage and Client Services support experience, or equivalent demonstrated through work experience, training, military experience, or education.
• Successfully complete and pass a background check prior to hire; the position is subject to FINRA background screening requirements.
• Meet and comply with ongoing regulatory obligations, including periodic screening and mandatory reporting of certain incidents.

Nice To Haves

• Brokerage client support experience or financial services industry experience.
• Administrative support experience in financial services.
• Experience interacting directly with customers.
• Intermediate Microsoft Office skills, including Word, Excel, Outlook, and PowerPoint.
• Client service focus and ability to listen to customer needs and recommend solutions.
• Ability to prioritize work, meet deadlines, achieve goals, and work in a dynamic and complex environment.

Responsibilities

• Support the Profit Formula Financial Advisory team and its clients by providing account information or quotes, entering Financial Advisory-approved security tickets, and performing administrative tasks.
• Identify opportunities to improve Profit Formula Brokerage Client Support processes and share ideas with the work group.
• Perform moderately complex administrative and operational tasks within the Profit Formula Brokerage Client Support functional area.
• Handle telephone calls and respond to inquiries and requests involving report research and account-related issues.
• Establish and maintain files to meet the firm's regulatory requirements.
• Create, produce, and maintain reports, databases, and records to support the growth of client relationships.
• Receive direction from a supervisor and the Financial Advisory functional area, and escalate non-routine questions.
• Interact with the Financial Advisory functional area and with internal and external customers on a range of inquiries and requests.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed