Client Associate/Registered Client Associate

RBC • Clive, IA

1d

About The Position

The Client Associate/Registered Client Associate is an integral part of an RBC Wealth Management branch, serving financial advisors and clients. The role provides administrative and operational support to help advisors manage and grow their business while delivering a client-first experience in a fast-paced, professional, and collaborative environment. Work includes meeting compliance standards, researching and resolving problems, onboarding accounts, maintaining account records, implementing technology changes, and preparing correspondence. RBC provides training, development, and learning resources to support career growth.

The position builds client relationships and responds to account questions and requests. It also supports the timely transfer of funds and securities, completes trades, and processes checks, wires, and ACH transactions. The associate maintains confidentiality in accordance with RBC’s Code of Conduct.

Requirements

• Bachelor’s degree or job-related experience.
• Strong verbal and written communication, people, organizational, and client service skills.
• Attention to detail and a mindset focused on making advisors more efficient and effective.
• Series 7 and 66 (or 63/65) licenses, or willingness to obtain the licenses within 12 months of hire.
• Ability to adapt to a rapidly changing business and technology environment.

Nice To Haves

• Current FINRA registrations.
• Financial services experience.

Responsibilities

• Build and maintain professional relationships with clients by assisting them and answering account questions.
• Take initiative to handle account inquiries and customer needs, escalating to financial advisors when appropriate.
• Obtain and maintain appropriate account documentation, adhere to compliance standards, and communicate with clients about required items.
• Facilitate transfers of funds and securities, complete trades in client accounts, and process checks, wires, and ACH transactions in a timely manner.
• Maintain confidentiality in accordance with RBC’s Code of Conduct.
• Support advisors with administrative and operational tasks, including onboarding new accounts, maintaining account records, resolving problems, implementing technology changes, and preparing correspondence.

Benefits

• Comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support development through coaching and managing opportunities.
• Flexible work/life balance options.
• Opportunities to do challenging work and take on progressively greater accountabilities.
• Access to a variety of job opportunities across the business.
• Training, development, and learning resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level