Client Associate/Registered Client Associate
About The Position
As a Client Associate/Registered Client Associate at RBC Wealth Management, you will support financial advisors and clients in a branch environment, serving as a trusted resource to clients, advisors, and the branch. You will use administrative and operational skills to help advisors manage and grow their business while providing client-first service and meeting compliance standards. The work includes researching and resolving problems, onboarding accounts, processing and maintaining account records, implementing technology changes, and preparing correspondence in a fast-paced, professional, collaborative environment. RBC offers training, development, and learning resources to support career growth.
Requirements
- Bachelor’s degree or job-related experience.
- Strong verbal and written communication, interpersonal, organizational, and client service skills.
- Attention to detail and a mindset focused on helping advisors work more efficiently and effectively.
- Series 7 and Series 66 (or Series 63/65) licenses, or willingness to obtain the licenses within 12 months of hire.
- Ability to adapt to a rapidly changing business and technology environment.
Nice To Haves
- Current FINRA registrations.
- Financial services experience.
Responsibilities
- Build and maintain professional relationships with clients by assisting them and answering account questions.
- Take initiative to handle account inquiries and customer needs, escalating to financial advisors when appropriate.
- Meet compliance standards by obtaining and maintaining appropriate account documentation and communicating with clients about required items.
- Facilitate transfers of funds and securities, complete trades in client accounts, and process checks, wires, and ACH transactions in a timely manner.
- Maintain confidentiality in accordance with RBC’s Code of Conduct.
- Research and resolve problems, onboard new accounts, process and maintain account records, implement technology changes, and prepare correspondence.
Benefits
- 401(k) program with company-matching contributions.
- Health insurance.
- Dental insurance.
- Vision insurance.
- Life insurance.
- Disability insurance.
- Paid time off.
- Training, development, and learning resources.
- Coaching and management opportunities to support development.
- Discretionary variable compensation program, subject to business performance targets and individual goals.
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What This Job Offers
Job Type
Full-time
