Client Associate/Registered Client Associate

Royal Bank of Canada•Chevy Chase, MD

3d•$44,000 - $77,000

About The Position

Join a growing team supporting one or more Financial Advisors and helping clients achieve financial goals and plan for the future. The role uses analytical and communication skills and industry knowledge to help grow the advisors’ business, educate clients about products and services, monitor client activity and performance, communicate investment strategy, and gather information for wealth planning. RBC Wealth Management provides training, development, and learning resources to support career progression. The position provides client service and operational support, including gathering suitability information, opening accounts, assisting with asset gathering, processing transfers and disbursements, processing investment advisory agreements, monitoring account surveillance, identifying business development opportunities, researching and communicating investment strategies at an advisor’s request, and resolving complex account problems with business partners. The role is a regular, full-time, salaried position with 40 work hours per week in Chevy Chase, Maryland. The stated expected salary range is $44,000–$66,000 for a Client Associate and $49,500–$77,000 for a Registered Client Associate, depending on experience, skills, registration status, market conditions, and business needs. Employees may also be eligible for discretionary variable compensation based on business performance and individual goals.

Requirements

At least 3 years of Registered Client Associate experience or related industry experience.
Series 7 and Series 66 licenses, or Series 63 and Series 65.
Advanced understanding of the stock market, investments, and retirement plans.
Working knowledge of fixed income products, equities, mutual funds, insurance, annuities, and applicable compliance rules and regulations.
Computer proficiency.
Strong customer service skills and the ability to maintain and build relationships.
Detail-oriented, with outstanding written and verbal communication and problem-solving skills.
Ability to navigate multiple demands in a fast-paced, deadline-oriented environment.

Nice To Haves

Salesforce experience.
Knowledge of Money Guide Pro planning software.

Responsibilities

Gather client suitability information, open new accounts, and assist with asset gathering.
Facilitate transfers of funds and securities and issue checks, wire transfers, and ACH disbursements when requested.
Process investment advisory agreements and monitor account surveillance on the AdvisoryLink platform.
Identify business development opportunities to increase revenue, enhance client relationships, and streamline day-to-day processes.
Provide a high level of client service by anticipating needs and completing requests efficiently.
At the Financial Advisor’s request, research and communicate investment strategies and recommendations to clients.
Research complex account problems with assistance from business partners and deliver an effective, acceptable resolution.
Help Financial Advisors grow their business, educate clients about products and services, monitor client activity and performance, communicate investment strategy, and gather wealth-planning information.

Benefits

Competitive compensation.
Flexible benefits.
401(k) program with company-matching contributions.
Health insurance.
Dental insurance.
Vision insurance.
Life insurance.
Disability insurance.
Paid time off.
Training, development, and learning resources.
Coaching and management opportunities to support employee development.
Discretionary variable compensation program, subject to business performance targets and individual goals.