Registered Client Associate / Client Associate
About The Position
Embrace RBC Wealth Management’s core values and inclusive culture as an integral part of a branch serving financial advisors and clients. The Client Associate/Registered Client Associate is a trusted resource to clients, advisors, and the branch, using administrative and operational skills to help advisors manage and grow their business. The role takes a client-first approach while meeting compliance standards, researching and resolving problems, onboarding new accounts, processing and maintaining account records, implementing technology changes, and preparing correspondence in a fast-paced, professional, and collaborative environment. RBC Wealth Management provides training, development, and learning resources to support career growth. The role is based at 200 Glastonbury Boulevard in Glastonbury, Connecticut, and is a regular, full-time, salaried position with a 40-hour workweek.
Requirements
- Bachelor’s degree or job-related experience.
- Strong verbal and written communication, interpersonal, organizational, and client service skills.
- Attention to detail and a mindset focused on making advisors more efficient and effective.
- Series 7 and 66 (or 63/65) licenses, or willingness to obtain the licenses within 12 months of hire.
- Ability to adapt to a rapidly changing business and technology environment.
Nice To Haves
- Current FINRA registrations.
- Financial services experience.
Responsibilities
- Build and maintain professional relationships with clients by assisting them and answering account questions.
- Take initiative to handle account inquiries and customer needs, escalating to financial advisors when appropriate.
- Meet compliance standards by obtaining and maintaining appropriate account documentation and communicating with clients about items needed.
- Facilitate transfers of funds and securities, complete trades in client accounts, and process checks, wires, and ACH transactions in a timely manner.
- Maintain confidentiality in accordance with RBC’s Code of Conduct.
Benefits
- Competitive compensation and flexible benefits.
- 401(k) program with company-matching contributions.
- Health, dental, vision, life, and disability insurance.
- Paid time off.
- Training, development, and learning resources.
- Coaching and management opportunities to support development.
- Opportunities to make a difference and lasting impact, do challenging work, and build close relationships with clients.
