Client Advisor- Forum Shops, Las Vegas

Tiffany & Co.•Las Vegas, NV

About The Position

Tiffany & Co. is seeking a thoughtful, curious, and optimistic Client Advisor to welcome clients into the Tiffany world and help deliver the company’s legacy of excellence. The role is centered on achieving individual and store sales goals by inspiring clients, celebrating their milestones, and building lasting personal connections. The Client Advisor delivers exceptional luxury service, develops client relationships and sales, shares Tiffany’s brand story, and supports operational excellence. The role also contributes to an inclusive, collaborative store team and adapts with resilience to new assignments and ways of working.

Requirements

At least 3 years of experience in luxury retail or a client-related field such as hospitality.
Experience in sales and clienteling in an omnichannel luxury environment.
Demonstrated ability to achieve sales results and cultivate relationships with a diverse client base.
Collaborative approach and strong interpersonal and communication skills.
Service-oriented approach and knowledge of luxury etiquette.
Experience deploying sales strategies and clienteling initiatives.
Digital proficiency and comfort with omnichannel tools.
Proficiency with point-of-sale systems, client tracking systems, and Microsoft Outlook/email.
Availability to work non-traditional hours, including days, nights, weekends, and holidays.
Authorization to work in the United States or the country where the position is based.

Nice To Haves

Jewelry or watch expertise.
Proficiency in multiple languages relevant to the zone.
A college or university degree.
Graduate Gemologist degree or prior Gemological Institute of America coursework.

Responsibilities

Deliver exceptional service and results consistent with luxury etiquette and standards of excellence.
Exceed sales objectives and key performance indicators; contribute to individual and store sales goals.
Develop client strategies that drive sales, cross-sales, and loyalty, and create memorable experiences through product and service sales.
Follow Tiffany and LVMH procedures and uphold operational standards, including inventory, reservations, transfers, and care services.
Contribute to an inclusive, supportive, collaborative team environment.
Share Tiffany’s heritage, craftsmanship, brand commitments, and integrity through authentic storytelling.
Build relationships with clients and colleagues by asking thoughtful, strategic questions.
Anticipate and celebrate clients’ special moments through relevant services, including personalization and product care.
Maintain professionalism and adapt behavior in response to feedback and changing circumstances.
Approach challenging assignments with resilience and adopt innovative ways of working with a positive, ambitious attitude.