PRADA Client Advisor Las Vegas City Cente
About The Position
The Client Advisor (Sales Associate) serves as a brand ambassador and contributes to the Store’s sales performance. This luxury-goods sales professional promotes the brand image, develops authority on company products, elevates the client experience, and fosters client loyalty. The role collaborates in achieving quantitative and qualitative objectives for the department and Store. The position involves meeting sales expectations, providing sophisticated and superior service, identifying client needs, recommending products and complete looks, and educating clients about the brand identity and Prada DNA. The Client Advisor also supports client outreach and appointments using company-provided digital applications, provides post-sale service, participates in meetings and product presentations, supports inventory and product presentation, and works with colleagues and management toward business objectives. The company describes its environment as creative and international, with an emphasis on curiosity, excellence, professional growth, inclusion, equal opportunity, and a fair and respectful workplace.
Requirements
- Strong organizational, multitasking, and prioritization skills.
- Strong knowledge of the fashion industry and trends.
- Flexibility in schedule and working hours.
- Superior customer service skills.
- Excellent communication and interpersonal skills.
- Attention to detail.
- Business awareness.
- Relationship-building and teamwork skills.
- Dependability.
Responsibilities
- Meet or exceed monthly sales productivity expectations.
- Maintain in-depth and up-to-date knowledge of all products and product categories in the Store.
- Follow store policies, practices, and procedures, executing them promptly to protect the client experience.
- Manage sales and provide clients with sophisticated, superior service to foster loyalty.
- Discover client needs through verbal and nonverbal communication, recommend available products, and promote the brand’s full look.
- Promote and educate clients about brand identity and Prada DNA.
- Collect client information using company-provided digital resources and meet relevant metrics and KPIs.
- Follow up with clients through company-provided applications.
- Use the C-Sphere application to support and schedule client appointments and drive loyalty.
- Provide post-sale service that supports client satisfaction, company standards, brand image, and client loyalty.
- Participate in department and Store meetings and product presentations across product categories.
- Participate in inventory processes and ensure products are properly displayed and accounted for.
- Collaborate professionally with colleagues and management to achieve business objectives.
- Communicate pertinent information gathered from clients to management.
- Keep up with fashion trends and monitor competitors.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
