Seasonal Client Advisor, Vilebrequin Las Vegas Outlet

G-III Apparel Group•Las Vegas, NV

9h•Onsite

About The Position

The Client Advisor represents the Vilebrequin brand, cultivates and strengthens client relationships, and brings the brand’s heritage and collections to life through storytelling. The role transforms store visits into memorable luxury shopping experiences through personalized, high-quality service and clienteling. This is an onsite, seasonal position at the Vilebrequin Las Vegas Outlet and reports to the Store Manager. The Client Advisor supports sales and store operations, including customer engagement, merchandising, deliveries and transfers, point-of-sale procedures, cash handling, register opening and closing, and maintaining store standards. The role also involves opening and closing the store, safeguarding company property, and resolving customer concerns in a fast-paced environment.

Requirements

High school diploma or equivalent.
Two to three years of experience in a customer-facing role focused on sales.
Ability to work a flexible schedule based on business needs, including mornings, evenings, weekends, and holidays.
Ability to lift and/or move up to approximately 50 pounds frequently.
Frequent bending, stooping, and kneeling.
Ability to climb ladders occasionally.
Ability to stand routinely for the duration of a shift, up to eight hours.

Nice To Haves

Sales experience in a luxury or hospitality setting.
Foreign language skills.
Passion for luxury products and appreciation for design.
Technological savvy.

Responsibilities

Welcome customers promptly, offer assistance, identify their needs, and guide them to appropriate merchandise.
Create a welcoming, energetic, and collaborative environment for customers and coworkers.
Achieve personal and store sales goals while following Vilebrequin’s selling ceremony.
Use the WE SELL SUN selling ceremony in each sale: first smile, be curious, tell the tale, unveil connections, matching top, perfect fit, reassure, and convince.
Provide luxury clienteling and excellent customer experiences in-store and digitally.
Study and communicate collection details to clients.
Keep customer wish lists current and notify customers when requested products arrive.
Meet individual KPI targets, including ADS, UPT, email capture, name attachment rate, women’s sales, and top to bottom.
Follow corporate customer service, operational, and other applicable policies and procedures.
Communicate effectively with customers, coworkers, and managers, and positively influence others.
Support store operations by processing deliveries and transfers, merchandising products, and maintaining visual standards.
Execute POS processes, handle cash properly, and open and close registers.
Safeguard company property, including through key holding.
Maintain cleanliness and organization standards.
Open and close the store.
Multitask in a fast-paced environment and resolve customer concerns quickly with limited supervision.