Client Advisor - Certified Pre-Owned

BMW of Manhattan and MINI of Manhattan•New York, NY

1d•Remote

About The Position

As a BMW Certified Pre-Owned Client Advisor, you’ll be at the forefront of the automotive industry, promoting our largest ever model range, working with technologies that make motoring a sophistication and sustainable mobility a reality. Reporting to the Certified Pre-Owned Sales Manager, you will be primarily responsible for generating sales of new vehicles to prospective purchasers, maximizing dealership profitability and maintaining an exceptional standard of customer care. Highly motivated and with a competitive edge, you will enjoy going the extra mile for your customers, and thrive on working in a competitive team environment. You will be a problem solver who sees things in an innovative fashion, and can make the complex seem simple. With a confident manner, excellent communication and time management skills, you provide your customers with a premium standard of service, while quickly gaining their trust and respect. You will have the ability to create a positive buying experience for your customers along with a track record of success.

Requirements

Self-driven and motivated to achieve results
Excellent communication skills
Experience generating and/or building a loyal client base highly regarded
Knowledge of current trends and news, plus a strong desire to learn more and do more

Responsibilities

Initiating and maintaining relationships with customers through outbound sales activities
Taking customers through a thorough needs analysis, making suitable product recommendations and organizing test drives
Negotiating deals with customers
Accurately logging activities on the internal lead management system
Generating leads for BMW Financial Services and the Aftersales Team
Delivering sold vehicles personally to ensure quality service and to generate referrals
Conducting business development and networking activities to generate sales