Client Administrative Coordinator

Hazelden Betty Ford Foundation•Saint Paul, MN

17h

About The Position

The Client Administrative Coordinator coordinates and implements business and administrative functions for clients, provides customer service to clients and visitors, and offers administrative support to staff to help ensure efficient day-to-day clinic operations. The role provides scheduling and admission services and program information to prospective and current patients. The coordinator maintains a welcoming hospital reception area and supports efficient site-clinic operations. Responsibilities also include managing clients’ financial arrangements and maintaining schedules for mental health and medical services to help provide a seamless process.

Requirements

High school diploma or equivalent.
Three years of administrative experience.
Familiarity with Microsoft Office.
Current CPR certification, or the ability to obtain it within 30 days of hire. Certification must be from the American Red Cross or American Heart Association.
Satisfactorily pass a state- or license-specific background check.

Nice To Haves

Vocational or technical training of two years or more.
Prior experience with scheduling for health care.

Responsibilities

Coordinate and implement business and administrative functions for clients.
Provide customer service to clients and visitors and administrative support to staff to support efficient day-to-day clinic operations.
Provide scheduling and admission services and program information to prospective and current patients.
Maintain a welcoming hospital reception area for visitors, clients, and staff, projecting a positive image of the organization and providing quality customer service.
Perform administrative duties to support efficient site-clinic operations.
Manage financial arrangements for clients.
Maintain scheduling for mental health and medical services to facilitate an efficient, seamless process.