Client Account Executive, T-Mobile

Dialpad•Austin, TX

About The Position

Dialpad is hiring a Client Account Executive to manage and grow a portfolio of existing Dialpad customers associated with T-Mobile. The role provides strategic account management and consultative sales, helping customers realize value from their accounts and identifying opportunities to expand their use of Dialpad’s product suite. The Client Account Executive develops and executes a sales strategy for their book of business, manages customer relationships and satisfaction, and works to meet or exceed revenue goals. The position reports to the RVP, Client Sales, T-Mobile.

Requirements

3–5+ years of experience in a closing sales role.
Proven success meeting and exceeding revenue targets in a new-business or account-management role.
Ability to communicate, present, and influence key stakeholders and decision-makers.
Experience with solution-selling techniques such as SPICED and/or MEDDICC.
Experience providing timely and accurate forecasts to sales leadership.
Excellent time-management skills and ability to track numerous details.
Willingness to travel to customer locations or events as needed.
SaaS sales background.
Experience with CRM software, such as Salesforce, and GSuite tools, such as Google Sheets.

Nice To Haves

Previous Mid-Market experience.
UCaaS/CCaaS sales experience.

Responsibilities

Own the sales process from start to finish for a portfolio of existing customers.
Work with Sales Managers, Sales Engineers, Customer Success, Professional Services, Marketing, and Dialpad Partners to grow the existing customer base.
Create a territory account plan to consistently achieve quarterly goals and activity metrics.
Build customer relationships to understand customer strategies and expansion plans, and align Dialpad products with customer goals.
Generate pipeline and drive an efficient sales process.
Meet or exceed quarterly revenue goals.
Serve as a Dialpad expert and trusted advisor to customers.
Identify customers who may be a good fit for the Customer Advisory Board and Executive Sponsor Program.
Advocate for customers to return to Dialpad.