Client Account Executive, T-Mobile

Dialpad • Austin, TX

3d

About The Position

As a Client Account Executive for T-Mobile at Dialpad, you will provide strategic account management across a portfolio of existing Dialpad customers while growing year-over-year revenue. Acting as a consultant and trusted advisor, you will show clients the value of expanding their use of Dialpad’s product suite and help them achieve positive outcomes.

You will develop and execute a sales strategy for your book of business, own the sales process from start to finish, meet or exceed sales and revenue goals, manage customer relationships, and ensure customer satisfaction. You will work with Sales Managers, Sales Engineers, Customer Success, Professional Services, Marketing, and Dialpad Partners to grow the existing customer base. This position reports to the RVP, Client Sales, T-Mobile.

Requirements

• 3–5+ years of experience in a closing sales role.
• Proven success meeting and exceeding revenue targets, with a new business or account management background.
• Ability to communicate, present, and influence key stakeholders and decision-makers.
• Experience with solution-selling techniques such as SPICED and/or MEDDICC.
• Excellent time management skills and ability to track numerous details.
• Willingness to travel to customer locations or events as needed.
• SaaS sales background required.
• Experience with CRM software such as Salesforce and GSuite tools such as Google Sheets.

Nice To Haves

• Previous Mid-Market experience preferred.
• UCaaS/CCaaS sales background.

Responsibilities

• Develop a territory account plan to consistently achieve quarterly goals and activity metrics.
• Cultivate customer relationships to understand customer strategy and expansion plans, aligning Dialpad’s product suite with customer goals.
• Generate pipeline and drive an efficient sales process.
• Achieve or exceed quarterly revenue goals.
• Serve as a Dialpad expert and trusted advisor and resource for customers.
• Identify customers who may be a good fit for the Customer Advisory Board and Executive Sponsor Program, and advocate for customers to return to Dialpad.
• Own the sales process from start to finish for a portfolio of existing customers.
• Provide timely and accurate forecasts to sales leadership.

Benefits

• Competitive salary.
• Comprehensive benefits.
• Opportunities for growth.
• Robust training program.
• Inclusive offices designed to cultivate collaboration and connection.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed