Client Account Executive, Mid-Market

Dialpad•Denver, CO

3d•$79,999 - $80,001

About The Position

As a Client Account Executive for Mid-Market at Dialpad, you will manage a portfolio of existing customers and grow year-over-year revenue through strategic account management. You will consult with clients, demonstrate the value of additional Dialpad products, and develop and execute a sales strategy for your accounts. You will be accountable for sales and revenue goals, customer relationships, satisfaction, and helping customers realize continued value from Dialpad. You will own the sales process from start to finish and collaborate with Sales Managers, Sales Engineers, Customer Success, Professional Services, Marketing, and Dialpad Partners to grow the existing customer base. This position reports to a Sales Manager.

Requirements

3–5+ years of experience in a closing sales role.
Proven success meeting and exceeding revenue targets in New Business or Account Management.
Ability to communicate, present, and influence key stakeholders and decision-makers.
Experience with solution-selling techniques such as SPICED and/or MEDDICC.
Experience providing timely and accurate forecasts to sales leadership.
Excellent time-management skills and ability to track numerous details.
Willingness to travel to customer locations or events as needed.
SaaS sales background.
Experience with CRM software, such as Salesforce, and GSuite tools, such as Google Sheets.

Nice To Haves

Previous Mid-Market experience.
UCaaS/CCaaS sales background.

Responsibilities

Develop a territory account plan to consistently achieve quarterly goals and activity metrics.
Build customer relationships and understand customers’ strategies and expansion plans, aligning Dialpad’s product suite with their goals.
Generate pipeline and drive an efficient sales process.
Meet or exceed quarterly revenue goals.
Serve as a Dialpad expert and trusted advisor to customers.
Identify customers suited to the Customer Advisory Board and Executive Sponsor Program, and advocate for customers within Dialpad.
Manage the full sales process for a portfolio of Mid-Market customers.
Manage overall customer relationships and customer satisfaction.