Clerk III - Admin - AMO

Cherokee Nation•Salina, OK

23h•Onsite

About The Position

The Clerk III performs routine clerical and typing tasks, preparing correspondence and other documents and processing office materials. The position verifies information for accuracy and completeness, updates records, manages applications and records, and supports eligibility and claims processes. It also assists callers, handles mail, operates office equipment, and may assist with training clerical staff and managing supplies. Assignments are provided with set guidelines; the employee organizes their own work and establishes work processes. This position does not directly supervise anyone.

Requirements

High school diploma or GED and less than one year of specialized training or education.
Two years of experience in a related field.
Proficiency in Microsoft Office Suite.
Excellent verbal and written communication skills.
Ability to build strong working relationships.
Meticulous attention to detail.
Strong organizational skills.
Advanced computer skills.
Must not be under sanction by the U.S. Department of Health and Human Services Office of the Inspector General or the General Services Administration, or listed on the specified exclusion or sanction lists.
May be required to meet and maintain pre-employment and periodic background investigation and adjudication requirements for child care.

Responsibilities

Writes, types, or enters information into a computer to prepare correspondence, bills, statements, receipts, checks, and other documents.
Performs routine clerical and typing tasks involving office materials such as form letters, requisitions, and envelopes.
Verifies information for accuracy and completeness against existing records, posts information to records or ledgers, and issues equipment.
Completes applications for service eligibility, including obtaining and reviewing supporting documentation.
Computes income and determines eligible hours of care; may issue documents for eligibility continuation.
Files and retrieves applications and records according to established procedures and filing systems.
Researches lost or missing applications and records according to established procedures.
Tabulates data, assembles and repairs records, and files materials as necessary.
Monitors client applications for compliance with policies and procedures and reviews policies to determine coverage.
Investigates and verifies claims eligibility.
Orders and issues supplies as appropriate.
Opens, sorts, and routes incoming mail and prepares outgoing mail.
Greets callers, assists with general problems or complaints, answers telephones, refers calls, and takes accurate and complete messages.
Operates office equipment.
Assists and trains other clerical staff.
Delivers or stores supplies and maintains inventory if required.
Prepares and regularly updates flow charts, designs spreadsheets and workpapers, and performs statistical analysis.
Performs other duties, tasks, and services consistent with the position as assigned.