AMO Clerk/JR Warranty Admin Clerk

Norm Reeves•Cerritos, CA

3d•Onsite

About The Position

The AMO Clerk/JR Warranty Admin Clerk handles accounts payable and reconciliation related to extended service contracts, GAP, and other aftermarket products sold by the dealership. The role registers service contracts and aftermarket warranty products, processes product cancellations, and prepares refunds for consumers or lenders. It also performs schedule cleaning for each store and supports warranty administration, claims processing, records maintenance, and coordination with dealership departments.

Requirements

Must be 18 years or older.
Full-time availability.
Background working for an automotive dealership required.
Strong understanding of general accounting principles, including debits, credits, and journal entries.
Proficiency with computers, Microsoft Office, databases, and spreadsheets.
Valid driver's license and acceptable driving record.
Excellent written and verbal communication skills.
Excellent organizational and follow-up skills.
Professional appearance and work ethic.
Ability to multitask in a fast-paced environment.

Responsibilities

Remit payments to extended service contract companies and providers of GAP and other aftermarket products.
Register service contracts and aftermarket warranty products.
Process cancellations and issue refunds to consumers or lenders.
Perform accounts payable work, heavy reconciliation, and schedule cleaning for each store.
Follow up on outstanding F&I, Ethos, and AMO claims, reconciliations, and cancellations.
Reconcile reserves.
Process used car purchases and dealer trades.
Maintain service and customer records as required by the warrantor.
Accurately code aftermarket claims and enter them into the dealership's automated system.
Process warranty paperwork, ensure documentation is complete, and verify criteria required by the factory or distributor.
Review aftermarket claims and correct errors.
Administer warranty identification and disposal.
Maintain good working relationships with all departments.
Keep abreast of factory recalls and announcements.