Clerk III-Medical Records-AMO

Cherokee Nation•Salina, OK

22h•Onsite

About The Position

The Clerk III performs routine clerical, typing, and records-processing work at the AMO Salina Clinic. The role prepares correspondence and other documents, verifies and updates records, processes applications and claims eligibility, and maintains filing systems. It also provides general assistance to callers, handles incoming and outgoing mail, operates office equipment, and may support or train other clerical staff. The position does not directly supervise employees. Work is assigned with set guidelines, while the employee organizes their own work and processes.

Requirements

High school diploma or GED and less than one year of specialized training or education.
Two years of experience in a related field.
Proficiency in Microsoft Office Suite.
Excellent verbal and written communication skills.
Ability to build strong working relationships.
Meticulous attention to detail.
Strong organizational skills.
Advanced computer skills.
Must not be under sanction by the U.S. Department of Health and Human Services Office of the Inspector General or the General Services Administration, or listed on the specified exclusion or sanction lists.
May be required to meet and maintain pre-employment and periodic background investigation and adjudication requirements for child care.
May be required to possess a valid driver's license and have a driving history that meets Cherokee Nation underwriting requirements.

Responsibilities

Prepare correspondence, bills, statements, receipts, checks, and other documents by writing, typing, or entering information into a computer.
Process routine office materials, including form letters, requisitions, and envelopes.
Verify information for accuracy and completeness against existing records, post information to records or ledgers, and issue equipment.
Complete applications for service eligibility, including obtaining and reviewing supporting documentation.
Compute income, determine eligible hours of care, and issue documents for continued eligibility when applicable.
File and retrieve applications and records using established procedures and filing systems.
Research lost or missing applications and records.
Tabulate data, assemble and repair records, and file records as needed.
Monitor client applications for compliance with policies and procedures and review policies to determine coverage.
Investigate and verify claims eligibility.
Order and issue supplies as appropriate.
Open, sort, and route incoming mail and prepare outgoing mail.
Greet callers, assist with general problems or complaints, answer telephones, refer calls, and take accurate and complete messages.
Operate office equipment.
Assist and train other clerical staff.
Deliver or store supplies and maintain an inventory if required.
Prepare and regularly update flow charts, design spreadsheets and workpapers, and perform statistical analysis.
Perform other duties and tasks consistent with the position as assigned.