Medical Records Clerk

CenterWell•West Palm Beach, FL
•Onsite

About The Position

The Medical Records Clerk assembles, organizes, and manages patients’ health information and charts. The role performs basic administrative, operational, customer support, and data-entry tasks on routine, structured assignments. The position reports to the Center Administrator and works under close supervision and established guidelines. This is a patient-facing role and is part of the company’s tuberculosis (TB) screening program; selected candidates will be required to undergo TB screening. The position is onsite in West Palm Beach, Florida, Monday through Friday from 8:00 a.m. to 5:00 p.m., with 40 scheduled hours per week. Local travel is required, with occasional overnight stays. The listed annual base pay range is $38,000–$45,800, and the role is eligible for a bonus incentive plan.

Requirements

  • At least 2 years of medical records experience.
  • Strong organizational skills.
  • Proficiency in Microsoft Word and Excel.
  • Ability to learn new systems quickly.
  • Excellent written and verbal communication skills.
  • Willingness to travel locally, including occasional overnight stays.
  • Commitment to enhancing consumer experiences in a continuous improvement environment.
  • Ability to complete required TB screening if selected.

Nice To Haves

  • Associate’s or bachelor’s degree in a related field.
  • Previous healthcare or health insurance experience.
  • Familiarity with medical terminology and ICD-9 codes.

Responsibilities

  • Ensure medical forms are identified, completed, and signed.
  • Enter required patient information into the electronic records system.
  • Communicate with physicians and staff to clarify diagnoses or obtain additional information.
  • Assign codes to diagnoses and procedures.
  • Work within defined expectations, quality standards, and priorities under established guidelines.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) retirement savings plan.
  • Paid time off, company holidays, and personal holidays.
  • Paid parental and caregiver leave.
  • Short-term and long-term disability coverage.
  • Life insurance.
  • Bonus incentive plan.
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