Applications Admin III

HealthEquity•Remote,

2d•$96,500 - $115,000•Remote

About The Position

The Applications Admin III owns HealthEquity’s SaaS application catalog, ensuring applications meet minimum technical and security requirements and that catalog information remains accurate and current. The role establishes repeatable procedures for evaluating and maintaining applications, supports application approval and rationalization decisions, and helps move unmanaged applications into a fully supported state. It coordinates the work of a two-person team without direct reporting authority and partners with IT, Information Security, Procurement, and business teams. The position uses AI tools such as Claude in daily work to support documentation, analysis, communication, and workflow improvement. This is a remote position with a required in-person onboarding training component. New team members must attend Trailhead, an immersive onboarding experience held onsite at HealthEquity’s headquarters once per quarter. HealthEquity covers required travel and accommodations. Onboarding may begin virtually and be followed by a mandatory onsite Trailhead session.

Requirements

Bachelor's degree in Information Technology, Business, or a related field, or equivalent practical experience.
At least 3 years of experience in project management, IT operations, or application administration.
Hands-on experience managing SaaS applications, including SSO setup and ongoing system upkeep.
Experience maintaining an application inventory, catalog, or CMDB.
Good general understanding of how enterprise applications work, integrate, and authenticate.
Ability to assess an application against defined requirements and make a clear, defensible recommendation.
Accuracy and attention to detail in data entry and record-keeping.
Experience using AI tools such as Claude in daily work, or a strong willingness to adopt them quickly.
Self-starter with a strong work ethic who works well with minimal direction.
Strong procedural thinking and ability to turn loosely defined tasks into repeatable, documented processes.
Excellent written and verbal communication skills.
Ability to lead and influence peers without direct reporting authority.
Strong collaboration skills and ability to partner across IT, Security, Procurement, and business teams.

Nice To Haves

Familiarity with identity platforms such as Okta or Microsoft Entra ID and with SAML/OIDC.
Experience with ServiceNow or a similar ITSM/CMDB platform.
Project management certification such as PMP, CAPM, or similar.

Responsibilities

Guide SaaS requests through Finance, Cybersecurity, and IT approvals and Technology Review Board review; keep requesters informed and requests moving.
Assess technical fit at the IT checkpoint, including compatibility with existing systems, SSO support, and minimum requirements, and recommend approval or rejection.
Prepare input on technical ownership, implementation needs, and possible application duplication for Technology Review Board decisions.
Serve as interim technical owner for SaaS applications without a dedicated administrator and identify permanent owners to move them from unmanaged to fully supported status.
Confirm catalog applications continue to meet minimum technical requirements, including supported versions, SSO, and active vendor support, and escalate applications that do not.
Partner with the SaaS inventory owner to keep technical attributes accurate and complete.
Provide technical fit and usage input to support application rationalization.
Identify unapproved or free-tier tools and route them to Cybersecurity for review.
Record evaluation decisions and application details through accurate, consistent data entry.
Lead and prioritize the work of a two-person team without direct reporting authority.
Turn loosely defined work into clear, repeatable, documented procedures and track progress through completion.
Partner with teams across HealthEquity to collect and share application information.
Explain technical requirements and decisions clearly to technical and non-technical audiences.
Use AI tools, including Claude, regularly to support documentation, analysis, and communication, and identify ways to improve team workflows with AI.
Perform other duties as assigned to support business and team needs.

Benefits

Performance-based incentives.
Medical, dental, and vision benefits.
HSA contribution and match.
Dependent care FSA match.
Uncapped paid time off.
Paid parental leave.
401(k) match.
Personal and healthcare financial literacy programs.
Ongoing education and tuition assistance.
Gym and fitness reimbursement.
Wellness program incentives.
HealthEquity covers required travel and accommodations for the onsite onboarding experience.