Admin Clerk

Lowe's Home Centers•Lowe's Groveport, OH
•Onsite

About The Position

The Admin Clerk is a support position within the Planning department. The role handles Lowe’s store receiving claims, resolves purchase order (PO) accuracy and payable issues, researches and documents inbound PO additions, and performs other tasks assigned by supervisors and managers. The Clerk communicates directly with stores about claims and issues, partners with the corporate Trades Payable group to respond to PO accuracy requests, coordinates with local support and Operations to reopen POs as needed, and manages and documents practices such as Salvage program reporting. Documentation, reporting, and organization are critical to the role. Regular travel is not required. The position is based in a distribution/warehouse environment. Work schedules are set and may be changed by management to meet facility needs; assigned shifts may involve mornings, afternoons, nights, weekends, and overtime. Environmental conditions may include inside and outside work, varying or extreme temperatures, wet or humid conditions, wind or drafts, noise, and moving or shaking objects and equipment. The role requires lifting at least 25 pounds, with lifting up to 70 pounds; lifting guidelines, team lifts, and powered equipment are used as appropriate.

Requirements

  • High school diploma or GED equivalent.
  • Basic math and reading comprehension skills.
  • Basic computer skills, including working knowledge of Microsoft Office.
  • For internal applicants: no written warnings within the last 6 months and no final warnings within the last 12 months.
  • Ability to work a set schedule that management may change based on facility needs.
  • Availability to work mornings, afternoons, nights, or weekends depending on assigned shift and facility needs, and overtime based on facility needs.
  • Ability to work in a distribution/warehouse environment and its associated physical and environmental conditions.
  • Ability to lift at least 25 pounds; ability to lift up to 70 pounds.

Nice To Haves

  • Post-secondary education in business, supply chain management, transportation, or a related field.
  • Experience in a customer service role.
  • Experience using troubleshooting processes to resolve problems.
  • Experience in distribution center operations.
  • Experience with software applications such as Excel, Access, or a data management system; Lowe’s DMS is preferred.
  • Experience managing multiple projects or tasks simultaneously, with strong prioritization and time-management skills.
  • Bilingual applicants are encouraged to apply.
  • Military and veteran applicants are encouraged to apply.

Responsibilities

  • Handle Lowe’s store receiving claims.
  • Resolve purchase order accuracy and payable issues.
  • Research and document inbound purchase order additions.
  • Communicate directly with stores regarding claims and issues, using courteous phone communication.
  • Partner with the corporate Trades Payable group and respond promptly to PO accuracy requests.
  • Coordinate with local support and Operations to reopen purchase orders as needed.
  • Manage and document practices such as Salvage program reporting.
  • Perform other tasks assigned by supervisors and managers.
  • Maintain documentation, reporting, and organization throughout work processes.
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