Clerical Support Specialist

Comprehend Inc.Maysville, KY
Onsite

About The Position

This is a Full Time position for a Clerical Support Specialist in Maysville, KY. The role involves greeting clients, managing appointments, handling patient information and payments, and ensuring accurate record-keeping. The ideal candidate will have excellent communication and organizational skills, with a preference for medical office experience.

Requirements

  • High School graduate or GED
  • Experience with office technology
  • Must be able to satisfactory pass criminal background checks and drug screening.
  • Ability to sit or stand for periods of time.
  • Ability to stoop, squat, etc. for filing.
  • Excellent typing skills, telephone skills, and data entry skills
  • High attention to details, great customer service skills, and interpersonal communication

Nice To Haves

  • Medical office experience preferred.

Responsibilities

  • Greet clients/public, answer telephones, schedule & reschedule appointments.
  • Verify demographic and financial information each visit and update any changes in the practice management system.
  • Collect payments and inform patient of any remaining balances and give receipt of payment to client.
  • Inform clinical staff of patient arrival.
  • Complete daily deposits.
  • Scan all information with accuracy into the electronic medical record and retrieve reports when requested.
  • Be knowledgeable of other programs in the office to be of assistance in the event of an absence.
  • Assist clients both in the office and on the telephone by scheduling and rescheduling appointments.
  • Other duties as assigned.
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