Specialist, Clerical Support/CSR

Ovation Healthcare • Crest, CA

2d

About The Position

The Specialist, Clerical Support/CSR will assist in the preparation and maintenance of patient accounts, which includes verifying information, mailing claims, and updating account details. This role is also responsible for generating patient invoices and billing statements for services rendered, ensuring all required billing documentation is completed and filed appropriately. A key part of the position involves responding to patient phone calls and emails regarding account balances, billing inquiries, and payment options. Additionally, the specialist will provide general administrative support to the Accounts Receivables team, performing tasks such as filing, faxing, and data entry, and assisting in the generation of standard reports on accounts receivable, payment collections, and aging accounts. The job description also includes a warning about fraudulent communications, stating that Ovation will only contact applicants through official channels like company email or LinkedIn, and not via platforms like Chatwork.

Requirements

• Strong organizational skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite and billing software.
• Ability to handle sensitive and confidential information with discretion.

Nice To Haves

• Previous experience in patient accounts, billing, or clerical support in a healthcare setting is preferred.
• Basic knowledge of medical billing codes and insurance processes (preferred).

Responsibilities

• Assist in the preparation and maintenance of patient accounts by verifying information, mailing claims, and updating account details.
• Assist in generating patient invoices and billing statements for services rendered.
• Ensure that all required billing documentation is completed and filed appropriately.
• Respond to patient phone calls and emails related to account balances, billing inquiries, and payment options.
• Provide general administrative support to the Accounts Receivables team as needed, including filing, faxing, and data entry.
• Assist in generating standard reports on accounts receivable, payment collections, and aging accounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed