Clerical Support Specialist - Laboratory
About The Position
The Clerical/Billing Support Specialist is responsible for performing excellent customer service to outpatients, visitors, hospital staff and healthcare providers and their office staff in a quick, efficient manner. The clerical staff is responsible for handling phone calls, processing patient data and payments, placing test orders/results, processing insurance payments, and maintaining laboratory records. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.
Requirements
- High School Diploma or GED required.
- Proficient keyboard skills and basic understanding of computers and software required.
- Child and Dependent Adult Abuse Mandatory Reporter Training is required within 6 months of hire and every 3 years thereafter.
Nice To Haves
- Training in medical billing and insurance preferred.
- Understanding of commonly used medical terminology preferred.
Responsibilities
- performing excellent customer service to outpatients, visitors, hospital staff and healthcare providers and their office staff
- handling phone calls
- processing patient data and payments
- placing test orders/results
- processing insurance payments
- maintaining laboratory records
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
