Clerical Support Clerk

MICHIGAN ORTHOPEDIC CENTER PC•Lansing, MI

1d•Onsite

About The Position

Michigan Orthopedic Center is a multi-physician surgical practice serving mid-Michigan since 1990. We are committed to providing state-of-the art, high quality orthopedic care and professional, compassionate patient experience. Our sub-specialty fellowship trained surgeons treat complex orthopedic surgical issues including joint replacement of the hip, knee and shoulder, foot and ankle surgery, spinal surgery, fracture surgery, hand, and sports medicine. MOC is looking for a friendly, detail-oriented entry-level clerical team member who thrives in a positive environment. This role supports clinic operations including entering and updating patient demographic/insurance information, assisting with insurance verification tasks under guidance, and completing other clerical duties as assigned. Training is provided. Within 90 days, the individual in this position is required to: Perform data entry to update patient demographics and insurance information with attention to detail. Assist with insurance verification tasks under guidance (e.g., confirming eligibility and documenting results). Communicate professionally with teammates, insurance company representatives, and, when needed, with patients by phone. The ideal candidate represents the practice in a professional, service-oriented manner that supports the overall mission and wishes to engage in a progressive healthcare clinic. If you are interested, please submit a resume for consideration.

Requirements

High school diploma or GED.
Basic computer skills and ability to learn new software systems.
Strong attention to detail and ability to maintain accuracy with data entry and document handling.
Ability to stay organized, manage multiple tasks, and meet deadlines in a fast-paced environment.
Professional communication skills and ability to work collaboratively on a team.
Reliably commute or planning to relocate to Lansing, MI 48911 before starting work.

Nice To Haves

EHR experience is a plus.
Clerical, records, data entry, or medical office experience.
Customer service or clerical experience.
Medical office or healthcare experience.

Responsibilities

Perform data entry to update patient demographics and insurance information with attention to detail.
Assist with insurance verification tasks under guidance (e.g., confirming eligibility and documenting results).
Communicate professionally with teammates, insurance company representatives, and, when needed, with patients by phone.
Completing other clerical duties as assigned.