Clerical Supervisor 2

Commonwealth of Pennsylvania • Dauphin County, PA

4d • Hybrid

About The Position

This leadership role involves supporting essential services for Pennsylvania residents within the Bureau of Health Statistics and Registries. The Clerical Supervisor 2 will lead important clerical work to ensure vital records are accurate and accessible. This position offers opportunities to mentor staff, oversee detailed processes, and support consistent service delivery. It is suited for individuals who value structure, clear communication, and contributing to public service, aiming for a role with meaningful, statewide impact.

Requirements

• One year as a Clerical Supervisor 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year as a Clerical Assistant 3 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Two years as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• An equivalent combination of experience and training.
• Meet the PA residency requirement.
• Be able to perform essential job functions.

Responsibilities

• Maintain knowledge of allowable birth amendments and manage exceptions based on laws and policies.
• Supervise filing, scanning, review, and approvals within all phases of the birth amendment process.
• Use expertise in the electronic birth registry system to review requirements, test enhancements, and report issues.
• Conduct random checks, assess accuracy of work, and provide constructive feedback to staff.
• Analyze documents for potential fraud and determine when cases require referral to the fraud coordinator.
• Assign work, set priorities, train employees, evaluate performance, and monitor productivity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed