Clerical Supervisor 2

Commonwealth of Pennsylvania•Dauphin County, PA

2d•Hybrid

About The Position

Are you looking for a rewarding career with advancement opportunities where you can make a difference in the lives of children? If so, The Department of Human Services (DHS) has a wonderful opportunity for you! We are actively searching for a Clerical Supervisor 2 to be located in the Bureau of Policy, Programs and Operations, Division of Operations. In this position, you will be part of a diverse network that supports and strengthens families in Pennsylvania to provide safe, nurturing and healthy environments for children. The work is challenging, but extremely rewarding! If you meet the requirements and are interested in this amazing opportunity, the Office of Children, Youth and Families team wants you to apply today! This position supervises clerical staff and oversees the processing of multiple background check systems that support child safety across Pennsylvania. The role ensures accuracy, efficiency, and compliance with state and federal requirements.

Requirements

One year as a Clerical Supervisor 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
One year as a Clerical Assistant 3 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
Two years of as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
An equivalent combination of experience and training
Meet the PA residency requirement
Be able to perform essential job functions
Satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance

Responsibilities

Review and guide multiple clearance processes to ensure accurate and timely results
Provide direction, evaluate performance, and coordinate training needs for clerical employees
Analyze workload levels, adjust assignments, and support efficient daily operations
Examine documents and data for accuracy, completeness, and compliance with required standards
Share information clearly with staff, applicants, and partner offices to support understanding of policies and requirements
Ensure confidential information is handled properly and that procedures and manuals remain current