Clerical Supervisor 1 - Berks County Assistance Office
About The Position
As a Clerical Supervisor 1 with the Department of Human Services (DHS), you will help lead office staff and maintain high-quality customer service at the Berks County Assistance Office (CAO). This position gives you the opportunity to coach and support clerical staff as they complete important daily tasks. Your guidance will help the unit stay organized, efficient, and ready to serve the public. Join a team that values leadership, clarity, and steady performance. This role focuses on supervising clerical staff, organizing daily tasks, and supporting essential office operations. You will help maintain accuracy, efficiency, and clear communication within the clerical unit.
Requirements
- One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
- One year of moderately complex clerical experience; or
- An equivalent combination of experience and training.
- You must meet the PA residency requirement.
- You must be able to perform essential job functions.
- A conditional offer of employment will require submission of criminal history reports.
- You must pass a background investigation.
Nice To Haves
- Hiring preference for this vacancy may be given to candidates who live within Berks County.
Responsibilities
- Plan and distribute assignments to clerical staff
- Explain procedures, demonstrate equipment use, and clarify office policies
- Check completed work for accuracy, completeness, and timeliness
- Provide guidance and conduct individual conferences, unit meetings, and performance reviews
- Monitor time records and approve or disapprove leave based on operational needs
- Prepare reports and assist with equipment troubleshooting and office functions
Benefits
- Telework may be eligible part-time after probationary period.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
