Clerical Assistant 2 - Lackawanna County Assistance Office

Commonwealth of Pennsylvania • Lackawanna County, PA

13h • Hybrid

About The Position

As a Clerical Assistant 2 with the Department of Human Services' Lackawanna County Assistance Office, you will play a key part in keeping office operations running smoothly. This job gives you opportunities to learn, build confidence, and support programs that serve families across the state. You will work in a setting that encourages growth and dependability. This position is a great way to strengthen your administrative abilities while helping your community. This role supports daily office operations that ensure important case information is handled correctly and on time.

Requirements

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
• Graduation from high school
• An equivalent combination of experience and training
• Meet the PA residency requirement
• Be able to perform essential job functions
• Pass a background investigation

Responsibilities

• Input case information accurately into automated systems
• Receive, register, and route applications following established procedures
• Interpret documents and complete clearance transactions with accuracy
• Receive calls, relay messages, and provide information as directed
• Greet visitors, manage schedules, and direct individuals appropriately
• Sort, scan, and distribute incoming and outgoing mail and related materials

Benefits

• Contractual pay increases
• Paid holidays
• Leave entitlements
• Opportunity for advancement
• Shift selection

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED