Clerical Assistant 2 - Lehigh County Assistance Office

Commonwealth of Pennsylvania • Lehigh County, PA

9h • Hybrid

About The Position

Clerical Assistant 2 at the Pennsylvania Department of Human Services Lehigh County Assistance Office offers a chance to support important programs that help individuals and families across the community. This role gives you an opportunity to grow your skills while being part of a mission-driven agency. You will join a team that values accuracy, public service, and strong communication. This role supports essential clerical tasks that help the office deliver accurate and timely services to the public.

Requirements

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; or An equivalent combination of experience and training.
• Meet the PA residency requirement.
• Be able to perform essential job functions.
• Pass a background investigation. A conditional offer of employment will require submission of criminal history reports.

Nice To Haves

• Telework may be available part-time, requiring a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.

Responsibilities

• Input information into automated systems and ensure entries follow established rules
• Receive, register, and route applications according to procedures
• Interpret documents and record results to complete required clearances
• Greet visitors, manage appointments, and provide basic information in a courteous manner
• Sort, scan, and distribute incoming and outgoing mail and related materials
• Maintain, organize, and retrieve case records in both paper and electronic formats

Benefits

• Full-time employment
• 37.5 hours per week
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday with a 1-hour lunch.
• Travel and overtime as needed.
• The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.
• The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.
• The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED