Clerical Supervisor 1 - Montour/Columbia County Assistance Office
About The Position
The Department of Human Services is seeking a Clerical Supervisor 1 to lead daily clerical operations at the Montour/Columbia County Assistance Office. The position supervises clerical operations, coordinates office processes, supports the accuracy and timeliness of work, leads staff, organizes workflows, and maintains systems and documentation. The supervisor communicates DHS and CAO procedures, regulations, and federal requirements; assigns and organizes tasks; prepares and delivers performance reviews; conducts meetings to address policy changes and solve problems; monitors clerical work across assistance programs using computer systems; and tracks, audits, and distributes control documents and maintains daily operational logs. This is a full-time position working 37.5 hours per week, Monday through Friday, 8:30 AM to 5:00 PM, with a 30-minute lunch. Part-time telework may be available from an approved location in Pennsylvania with a securely configured high-speed internet connection. If unable to telework, the employee may report to the headquarters office in Danville. Telework availability may change. New employees to the Commonwealth of Pennsylvania start at an annual salary of $41,506 before taxes. Applicants must meet the Pennsylvania residency requirement and be able to perform essential job functions. A conditional offer requires submission of criminal history reports. Hiring preference may be given to Montour County residents.
Requirements
- One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or one year of moderately complex clerical experience; or an equivalent combination of experience and training.
- Meet the Pennsylvania residency requirement.
- Be able to perform the essential job functions.
- Submit criminal history reports if given a conditional offer of employment.
- If seeking credit for education in supplemental application responses, attach college transcripts; unofficial transcripts are acceptable.
Nice To Haves
- Montour County residency may receive hiring preference.
Responsibilities
- Communicate DHS and CAO procedures, regulations, and federal requirements to clerical units.
- Plan, organize, and assign tasks to support smooth workflows and timely completion of work.
- Prepare and deliver performance reviews and make recommendations to support efficient operations.
- Conduct conferences and group discussions about policy changes, problem-solving, and feedback.
- Oversee clerical work related to various assistance programs and use computer systems to ensure timely, accurate processing.
- Track, audit, and distribute control documents, and maintain required daily operational logs.
- Lead clerical staff and coordinate office processes.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
