Clerical Assistant 2 - Jefferson County Assistance Office

Commonwealth of Pennsylvania • Jefferson County, PA

2d • Hybrid

About The Position

The Clerical Assistant 2 supports the flow of applications, records, and communications that keep the Jefferson County Assistance Office operating effectively. The role helps families receive timely support and contributes to daily office operations through application processing, data entry, document preparation, scanning and filing, client assistance, and general office support.

The position is full time at 37.5 hours per week, with a regular schedule of 8:30 AM to 5:00 PM, Monday through Friday, including a one-hour lunch. Part-time telework may be available. Telework requires a securely configured high-speed internet connection and work from an approved location within Pennsylvania. If unable to telework, the employee may report to the headquarters office in Punxsutawney, Pennsylvania. Telework arrangements may change.

Requirements

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration), or graduation from high school, or an equivalent combination of experience and training.
• Meet Pennsylvania residency requirements.
• Be able to perform the essential job functions.
• Submit criminal history reports following a conditional offer of employment.
• Pass a background investigation.

Responsibilities

• Register applications, resolve discrepancies, prepare records, and route applicants to the appropriate staff.
• Enter and verify system transactions to maintain accurate case information.
• Prepare checks, EBT cards, and other controlled documents, maintaining logs and ensuring proper handling.
• Scan forms, case materials, and verifications, and organize records for staff use.
• Provide general information, route calls, greet visitors, and accept and distribute client materials.
• Manage mail, operate office machines, prepare correspondence, and assist with record transfers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED