Clerical Assistant - Workers' Compensation

The Hartford•Brea, CA
•$46,222 - $69,333•Remote

About The Position

The Clerical Assistant is a key member of a busy Workers’ Compensation law office staffed by remote attorneys and employees. The position provides day-to-day clerical support to six attorneys and communicates with attorneys, business partners, courts, and opposing counsel on litigated matters. The position is remote, with in-person attendance at the Brea, California office as business needs arise. Preferred locations are Orange County, Corona, and Whittier.

Requirements

  • High school diploma required.
  • At least one year of Workers’ Compensation legal support experience required.
  • Ability to manage multiple projects and competing priorities effectively.
  • Effective time management skills and ability to independently navigate a high-volume environment.
  • Strong organizational skills, attention to detail, and ability to work efficiently.
  • Ability to work within strict deadlines, set priorities, and handle shifting priorities effectively.
  • Demonstrated ability to handle confidential and sensitive information with discretion and professionalism.
  • Diplomacy in written and verbal communication with internal and external clients.
  • High-speed broadband internet service, an internet-provider-supplied modem/router/gateway hardwired to the employer-issued computer with an Ethernet cable, and minimum upload/download speeds of 10 Mbps/75 Mbps.

Nice To Haves

  • College degree preferred.
  • At least one year of California administrative support experience preferred.
  • Basic knowledge of legal terminology is a plus.

Responsibilities

  • Provide effective, accurate, and timely legal clerical support to assigned attorneys and assist with overall office operations.
  • Schedule and coordinate depositions and cross-examinations, including rescheduling.
  • Schedule and coordinate Agreed Medical Evaluations (AMEs) and Panel Qualified Medical Evaluator (PQME) appointments.
  • Prepare and serve Minutes of Hearing (MOH) and Notices of Hearing.
  • Manage critical file details to support optimal case outcomes.
  • Follow applicable file-level workflows, Standard Operating Procedures (SOPs), and file support standards.
  • Ensure compliance with court and administrative body rules and requirements, including electronic filing.
  • Monitor and manage incoming e-faxes and the electronic service mailbox.
  • Process and manage lien packets.
  • Comply with Orders to Produce records from non-medical lien claimants.
  • Respond to subpoenas and records requests in a timely manner.
  • Collect, organize, and maintain medical records.
  • Schedule Informal Settlement Conferences (ISCs).
  • Research and investigate returned or undeliverable mail.
  • Maintain accurate case documentation and update electronic file records as required.

Benefits

  • Medical, dental, vision, life, and disability insurance, effective day one.
  • 401(k).
  • 25 days of paid time off in the first full year.
  • Paid holidays.
  • Tuition reimbursement of up to $5,250 for undergraduate programs and $6,000 for graduate programs, subject to additional requirements.
  • Student Loan Paydown Program: eligible after six months of service; employer contribution of $125 per month, up to a lifetime maximum of $10,000.
  • Paid volunteer opportunities.
  • Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition.
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