Clerical Assistant - Workers' Compensation

The Hartford • Brea, CA

2d • Remote

About The Position

The Clerical Assistant is a key member of a busy Workers’ Compensation law office supporting six remote Attorneys and staff. The role provides day-to-day legal clerical support and communicates with Attorneys, business partners, courts, and opposing counsel in litigated matters. The position is remote, with an expectation of coming into the Brea, California office as business needs arise. Preferred locations are Orange County, Corona, and Whittier.

Requirements

• High school diploma required.
• At least 1 year of Workers’ Compensation legal support experience required.
• Ability to manage multiple projects and competing priorities effectively.
• Effective time-management skills and ability to independently navigate a high-volume environment.
• Strong organizational skills, attention to detail, and ability to work efficiently.
• Ability to work within strict deadlines, set priorities, and handle shifting priorities effectively.
• Demonstrated ability to handle confidential and sensitive information with discretion and professionalism.
• Diplomacy in written and verbal communication with internal and external clients.
• High-speed broadband internet service is required for remote work; the internet provider’s modem/router/gateway must be hardwired to the company-issued computer with an Ethernet cable, with minimum upload/download speeds of 10 Mbps/75 Mbps.

Nice To Haves

• College degree preferred.
• At least 1 year of California administrative support experience preferred.
• Basic knowledge of legal terminology is a plus.

Responsibilities

• Provide effective, accurate, and timely legal clerical support to assigned Attorneys and assist with overall office operations.
• Schedule and coordinate depositions and cross-examinations, including rescheduling.
• Schedule and coordinate Agreed Medical Evaluations (AMEs) and Panel Qualified Medical Evaluator (PQME) appointments.
• Prepare and serve Minutes of Hearing (MOH) and Notices of Hearing.
• Manage critical file details to support optimal case outcomes.
• Follow applicable file-level workflows, Standard Operating Procedures (SOPs), and file support standards.
• Ensure compliance with court and administrative body rules and requirements, including electronic filing.
• Monitor and manage incoming e-faxes and the electronic service mailbox.
• Process and manage lien packets.
• Comply with Orders to Produce records from non-medical lien claimants.
• Respond to subpoenas and records requests in a timely manner.
• Collect, organize, and maintain medical records.
• Schedule Informal Settlement Conferences (ISCs).
• Research and investigate returned or undeliverable mail.
• Maintain accurate case documentation and update electronic file records as required.

Benefits

• Medical, dental, vision, life, and disability insurance, effective day one.
• 401(k).
• 25 days of paid time off in the first full year.
• Paid holidays.
• Tuition reimbursement of up to $5,250 for undergraduate programs and $6,000 for graduate programs, subject to additional requirements.
• Student Loan Paydown Program: eligible after 6 months of service; monthly direct contributions of $125, with a lifetime maximum of $10,000.
• Paid volunteer opportunities.
• Other potential rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED