Workers Compensation Supervisor

Acrisure•Bozeman, MT

17h•Remote

About The Position

Acrisure is seeking an experienced Workers' Compensation Supervisor to lead approximately four to six claims professionals supporting workers' compensation claims for municipal entities and self-insured clients. This remote position requires candidates to reside in Montana. The supervisor provides technical claims expertise, oversees claim quality, coaches and develops adjusters, and helps ensure claims are managed in accordance with company standards, client expectations, and applicable state regulations. Candidates must have 5 to 7 years of workers' compensation claims handling experience, including extensive experience with lost time claims. The role partners closely with the Regional Director on claim reviews, workload balancing, operational planning, and continuous improvement. It also involves client meetings, claim reviews, and stewardship discussions. Occasional travel may be required for client meetings, claim reviews, and business needs. The required education is a high school diploma or equivalent. A bachelor's degree in Business, Insurance, Risk Management, or a related field is beneficial. An active Workers' Compensation Adjuster License and industry designations such as AIC, CPCU, ARM, or WCCA are also beneficial or considered assets. The base compensation range is $90,000 to $115,000.

Requirements

5 to 7 years of workers' compensation claims handling experience.
Extensive experience handling lost time workers' compensation claims.
Strong knowledge of workers' compensation laws, claims administration, litigation management, reserving, settlements, subrogation, and cost containment.
Strong analytical, negotiation, and decision-making skills.
Excellent written, verbal, and presentation skills.
Ability to build effective relationships with clients, brokers, insureds, and internal stakeholders.
Organizational skills to manage multiple priorities.
Proficiency with Microsoft Office and claims management systems.
Willingness to travel occasionally for client meetings, claim reviews, and business needs.
High school diploma or equivalent.
Candidates must reside in Montana.

Nice To Haves

Montana workers' compensation claims experience is strongly preferred.
Experience managing a team of workers' compensation claims adjusters is strongly preferred.
Experience managing claims for municipal entities, public sector employers, or self-insured programs is highly beneficial.
Multi-state workers' compensation claims experience is beneficial.
Bachelor's degree in Business, Insurance, Risk Management, or a related field is beneficial.
Active Workers' Compensation Adjuster License is beneficial.
Industry designations such as AIC, CPCU, ARM, WCCA, or similar professional certifications are considered an asset.

Responsibilities

Lead, coach, and develop a team of approximately four to six workers' compensation claims professionals.
Review, assign, and oversee claim activity to support compliance with company standards, client handling instructions, and applicable state regulations.
Provide technical guidance on compensability, coverage, litigation, reserving, settlements, subrogation, and benefit administration.
Review and approve reserve changes, settlement authority, and other claim decisions within established authority levels; monitor claim quality, productivity, and workloads.
Oversee litigation management, vendor utilization, cost containment strategies, statutory filings, documentation, financial reporting, and claim coding.
Support claims involving municipalities, public entities, and self-insured programs, including monitoring subrogation, Second Injury Fund recoveries, Social Security offsets, and Medicare-related recoveries.
Lead team meetings and provide ongoing coaching, mentoring, and performance feedback.
Participate in recruiting, interviewing, onboarding, and development of claims professionals.
Partner with the Regional Director on workload balancing, claim reviews, operational planning, and continuous improvement initiatives.
Participate in client meetings, claim reviews, and stewardship discussions.