Workers Compensation Supervisor

Acrisure•Bozeman, MT

1d•$90,000 - $115,000•Remote

About The Position

Acrisure is seeking an experienced Workers' Compensation Supervisor to lead approximately four to six claims professionals supporting workers' compensation claims for municipal entities and self-insured clients. This is a remote position, but candidates must reside in Montana. The role works closely with the Regional Director to provide technical claims expertise, oversee claim quality, coach and develop adjusters, and help ensure claims are handled according to company standards, client expectations, and applicable state regulations. Candidates must have 5 to 7 years of workers' compensation claims handling experience, including extensive experience with lost time claims. The supervisor will oversee claim assignments and decisions, guide claims involving compensability, coverage, litigation, reserving, settlements, subrogation, and benefits, and monitor claim quality, productivity, and workloads. The role also supports municipal, public entity, and self-insured programs, leads team development, and partners with the Regional Director on operations and continuous improvement. Occasional travel may be needed for client meetings, claim reviews, and business needs. The required education is a high school diploma or equivalent. A bachelor's degree, an active Workers' Compensation Adjuster License, and industry designations such as AIC, CPCU, ARM, or WCCA are beneficial or considered assets. The base compensation range is $90,000 to $115,000. The posting also notes that candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Requirements

5 to 7 years of workers' compensation claims handling experience.
Extensive experience handling lost time workers' compensation claims.
Strong knowledge of workers' compensation laws, claims administration, litigation management, reserving, settlements, subrogation, and cost containment.
Strong analytical, negotiation, and decision-making skills.
Excellent written, verbal, and presentation skills.
Ability to build effective relationships with clients, brokers, insureds, and internal stakeholders.
Organizational skills to manage multiple priorities.
Proficiency with Microsoft Office and claims management systems.
High school diploma or equivalent.
Candidates must reside in Montana.
Willingness to travel occasionally for client meetings, claim reviews, and business needs.

Nice To Haves

Montana workers' compensation claims experience.
Experience managing a team of workers' compensation claims adjusters.
Experience managing claims for municipal entities, public sector employers, or self-insured programs.
Multi-state workers' compensation claims experience.
Bachelor's degree in Business, Insurance, Risk Management, or a related field.
Active Workers' Compensation Adjuster License.
Industry designations such as AIC, CPCU, ARM, WCCA, or similar professional certifications.

Responsibilities

Lead, coach, and develop a team of approximately four to six workers' compensation claims professionals.
Review, assign, and oversee claim activity to support compliance with company standards, client handling instructions, and applicable state regulations.
Provide technical guidance on workers' compensation claims involving compensability, coverage, litigation, reserving, settlements, subrogation, and benefit administration.
Review and approve reserve changes, settlement authority, and other claim decisions within established authority levels while monitoring claim quality, productivity, and workloads.
Oversee litigation management, vendor utilization, cost containment strategies, statutory filings, documentation, financial reporting, and claim coding.
Support claims involving municipalities, public entities, and self-insured programs, including monitoring subrogation, Second Injury Fund recoveries, Social Security offsets, and Medicare-related recoveries.
Lead team meetings and provide ongoing coaching, mentoring, and performance feedback.
Participate in recruiting, interviewing, onboarding, and development of claims professionals.
Partner with the Regional Director on workload balancing, claim reviews, operational planning, and continuous improvement initiatives.
Participate in client meetings, claim reviews, and stewardship discussions.