Clerical Assistant - Child Services

State of Indiana•Jeffersonville, IN

3d•Onsite

About The Position

The Clerical Assistant supports the clerical and administrative needs of the Department of Child Services office. The role involves organizing case files, retaining documentation in accordance with record retention policy, and supporting staff in connecting clients to resources. The position requires collaboration and confidentiality. This is an onsite position at the Jeffersonville, Indiana, DCS Office, supporting staff in Clark County and surrounding counties as needed. The salary traditionally starts at $31,668.00 and may be commensurate with education and work experience. A degree is not required. The role may be utilized in a supervisory capacity based on agency needs.

Requirements

Working knowledge of administrative work-specific procedures.
Ability to deal tactfully with people over the telephone and in person.
Ability to make clerical decisions regarding appropriate procedures within the specific program area.
Working knowledge of computer software systems and data entry procedures.
Ability to perform simple arithmetic computations.
Ability to maintain confidential records.
Ability to perform essential functions with or without reasonable accommodation.
A degree is not required.

Responsibilities

Maintain and update files, organize case materials, and ensure required case documentation is retained in compliance with record retention policy.
Prepare reports involving tabulations, balancing posted data, and simple arithmetic calculations.
Answer inquiries by telephone or in person about regulations or procedures within the specialized area.
Receive and prepare replies to routine correspondence.
Operate office machines related to the specific area of work.
Perform other duties, responsibilities, and activities as assigned.

Benefits

Three medical plan options, including prescription coverage, as well as vision and dental plans.
Wellness Rewards Program with gift card rewards for completing wellness activities.
Health savings account with a bi-weekly state contribution.
Deferred compensation 457(b) account with employer match.
Two fully funded pension plan options.
Leave policies including paid New Parent Leave, paid Childbirth Recovery Leave for eligible mothers, paid community service leave, combined paid vacation, personal and sick leave, and paid holidays.
Education Reimbursement Program.
Group life insurance.
Referral Bonus program.
Employee assistance program with covered behavioral health visits.
Qualified employer for the Public Service Loan Forgiveness Program.
Free parking for most positions.
Free LinkedIn Learning access.