Clerical Assistant - Child Services

State of Indiana•Evansville, IN
•Onsite

About The Position

The Clerical Assistant supports the clerical and administrative needs of the Department of Child Services office in Evansville, Indiana, supporting staff in Vanderburgh County and surrounding counties as needed. The role helps organize case files, ensure documentation is properly retained, and support staff in connecting clients to resources. It requires collaboration and confidentiality. The position traditionally starts at an annual salary of $31,668.00, though compensation may be commensurate with education and job experience. A degree is not required. The role may be utilized in a supervisory capacity based on agency needs. Other duties, responsibilities, and activities may change or be assigned at any time.

Requirements

  • Working knowledge of administrative work-specific procedures.
  • Ability to be tactful when dealing with people over the telephone and in person.
  • Ability to make clerical decisions regarding appropriate procedures within a specific program area.
  • Working knowledge of computer software systems and data entry procedures.
  • Ability to make simple arithmetic computations.
  • Ability to maintain confidential records.
  • Ability to perform essential functions with or without reasonable accommodation.

Responsibilities

  • Maintain and update files, organize case materials, and ensure required case documentation is retained in compliance with record retention policy.
  • Prepare reports involving tabulations, balancing posted data, and simple arithmetic calculations.
  • Answer telephone and in-person inquiries about regulations or procedures within the specialized area.
  • Receive and prepare replies to routine correspondence.
  • Operate office machines related to the specific area of work.
  • Support staff in connecting clients to resources.

Benefits

  • Three medical plan options, including prescription coverage, as well as vision and dental plans.
  • Wellness Rewards Program with gift card rewards for completing wellness activities.
  • Health savings account with bi-weekly state contributions.
  • Deferred compensation 457(b) account with employer match.
  • Two fully funded pension plan options.
  • Leave policies, including paid New Parent Leave, paid Childbirth Recovery Leave for eligible mothers, community service leave, and combined vacation, personal, and sick leave.
  • Paid holidays.
  • Education Reimbursement Program.
  • Group life insurance.
  • Referral Bonus program.
  • Employee assistance program with covered behavioral health visits.
  • Qualified employer for the Public Service Loan Forgiveness Program.
  • Free parking for most positions.
  • Free LinkedIn Learning access.
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