Clerical Assistant - 50%

Wake County Public School System • Cary, NC

6d

About The Position

The Clerical Assistant supports the activities of an office or school by performing general clerical duties, including copying, receiving telephone calls, and providing customer service. The role is assigned to a school site or department and is classified as Noncertified Grade 18 and nonexempt. The position is not eligible for an employment contract and follows a Monday–Friday work week, with occasional evenings and weekends.

The role operates in a professional office environment with mostly low to moderate noise. It involves routine use of standard office equipment and, at times, direct contact with school system staff, students, parents, and community members. Work is considered light physical work, requiring exertion of up to ten pounds of force.

Requirements

• High school diploma or equivalent.
• Knowledge of Microsoft Office, specifically Microsoft Word, Excel, and PowerPoint, and Google Apps.
• Excellent customer service skills.
• Excellent organizational skills.
• Effective interpersonal skills when dealing with a diverse public.
• Ability to be discreet and maintain confidentiality.
• Ability to communicate clearly and concisely in oral and written form using a variety of communication techniques and tools.
• Ability to use office equipment such as a copier, fax machine, and scanner.
• Attention to detail and ability to minimize errors.
• Ability to establish and maintain effective working relationships with school system staff, students, parents, and community members.

Nice To Haves

• Experience in a clerical or human resource related area.

Responsibilities

• Performs general clerical duties, including copying, faxing, typing, note taking, and scheduling meetings.
• Receives and returns calls from employees seeking information; answers and sends emails to respond to inquiries; delivers needed documents and information; and provides customer service to office or school visitors.
• Investigates specific questions, concerns, and issues to provide answers and/or resolutions.
• Attends all required meetings and trainings.
• Performs other related duties as assigned.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED