Clerical Assistant 3

Commonwealth of Pennsylvania•Dauphin County, PA

17h•Hybrid

About The Position

Are you ready to take on complex clerical work that helps protect the health, safety, and welfare of the public? Apply for this Clerical Assistant 3 with the Department of State’s Bureau of Professional and Occupational Affairs (BPOA). In this role, you will provide clerical and office support for licensure application review by the BPOA State Boards of Osteopathic Medicine and Podiatry to ensure licensure operations are conducted in accordance with the laws, regulations, and Board policies and procedures. This work brings variety, collaboration, and the satisfaction of making a real difference. Step into a role where your attention to detail and commitment to quality can shine!

Requirements

One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
One year of moderately complex clerical experience; or
An equivalent combination of experience and training.
You must meet the PA residency requirement.
You must be able to perform essential job functions.

Nice To Haves

Telework: You may have the opportunity to work from home (telework) part-time, up to 50%, after successful completion of the six-month probationary period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.

Responsibilities

Examine licensure, certification, and authorization applications to determine if eligibility should be granted for initial licensure, renewal, and reactivation of existing inactive licenses
Evaluate and validate licensure, certification, authorization, and continuing education data for accuracy, completeness, and the presence of all required documents
Determines if all licensure requirements on application are met and if an inspection report should be ordered; send requests through appropriate channels; review completed reports
Issue licenses, prepare certifications, and distribute notices of discrepancies or approval in accordance with all applicable laws, regulations, and policies
Assist with continuing education audits; research and verify licensure records
Responds to inbound phone calls and makes outbound phone calls; provide information to applicants and the public through phone, email, and written correspondence

Benefits

Full-time employment
Work hours are 7:30 AM to 4:00 PM, Monday - Friday, with a 60-minute lunch. Schedule is negotiable.
Telework: You may have the opportunity to work from home (telework) part-time, up to 50%, after successful completion of the six-month probationary period.
In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.
If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
The ability to telework is subject to change at any time.
Additional details may be provided during the interview.
In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs.
Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.
The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.
The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.
All diverse candidates are encouraged to apply.