Clerical Assistant 3

Commonwealth of Pennsylvania • Dauphin County, PA

5d • Hybrid

About The Position

Join the Department of Human Services as a Clerical Assistant 3 and support a diverse network that helps support and strengthen children and families. This role allows you to use strong organizational and communication skills in a meaningful way. You will play a key part in processing appeals and maintaining accurate records. Become part of a team that values careful review, dependable service, and provides safe, nurturing, and healthy environments for children.

Requirements

• One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
• One year of moderately complex clerical experience
• An equivalent combination of experience and training
• Must meet the PA residency requirement
• Must be able to perform essential job functions

Responsibilities

• Examine appeal requests to determine eligibility, timeliness, and type of appeal
• Hold a strong working understanding of the Child Protective Services Law (CPSL) and the Child Protective Services Regulations
• Release information according to law and protect all confidential material
• Track appeal progress and update requests with new information
• Identify and process files that have reached statutory deadlines
• Compose and proofread letters and reports to ensure accuracy and completeness
• Operate office equipment and assist with data entry, filing, and scanning when needed

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed